A premium guest experience and a real operational backend for the staff, built specifically for resorts & hotels. Two audiences, one app.
staff roles, each with a tailored portal
languages: English, German, Spanish
concierge, notifications, offline mode
multi-property ready from day one
A resort app that only serves guests is a brochure. One that only serves staff is a back-office tool. Arrived does both — sharing the same data, different views.
Not a generic hospitality app with a resort skin. Every feature is shaped by the rhythm of a resort stay — excursion days, resort days, check-in, check-out, daily schedules.
A tailored daily brief — what's on at the resort, dress code, weather, and the guest's own bookings rolled into one screen.
Browse, book, and manage everything in-app. Capacity and waitlists handled automatically.
Full menu with cart, delivery time, dietary flags, and notes. Lands in the dining team's queue instantly.
Knows your schedule, dining hours, dress codes, and staff. Guests ask anything; answers come in seconds.
Bookings confirmed, excursions changed, waitlists cleared — guests don't have to keep checking the app.
FAQ, resort info, and stay descriptions in English, German, and Spanish. Translate as you go with a clear view of what's done.
Live check-in progress and pending arrivals. Front-desk staff search by name or room and tap to confirm.
Guests thank individual staff members with a category and message. Staff see and acknowledge them on their profile.
A working version in days, your branded launch in weeks. We bring the platform; you bring the property.
We theme Arrived to your property — colors, typography, hero imagery, voice.
Your properties, rooms, dining venues, excursions, and staff profiles loaded once and curated as you go.
Reusable templates apply daily activities, dress codes, and notices to every stay automatically.
Guests download, staff train in an afternoon, and we're on call through your first arrivals.
A live demo with seeded stays and staff. Pick any role — guest or staff — and explore.